What a FruitLoop! Boy, fire service in Iraq must be really, really slow for him to claim this. And how, pray tell, would ordinary citizens have put out a fire in a 110 story building with no hoses? Hmmmm?
And besides, there have been a number of "just citizens" who helped out with the initial rescue efforts, although I believe it's all professionals now. I remember one story of one man who spent 10 hours digging for his best friend on the 2nd or 3rd day after.