Making A Complaint Against A Bank

[mtbat]

Who do I make it to??? The bank I want to make a complaint about gave me a wrong number for the Comptroller of Currancy and I'm not even sure that's who I'm supposed to be talking to.

Fridai

[CurtisEdmonds]

Depends on if it's a state bank or a national bank. If it's a state bank, it's regulated by your state department of banking. If it's a national bank, it's regulated by the Treasury.

[conradd]

To put your complaint in the best light, you might be interested in this letter which may or may not be an urban legend.

I got a grin out of it.

Deb

[CurtisEdmonds]

True story:

Back when I was in law school and an idiot, I sent out my resume to every law firm I could think of. Back home, I still have a thousand letters, all rejecting my application. One law firm in California sent me a postcard in the mail with a terse rejection notice.

I sent a lengthy fax (this was before e-mail) excoriating the poor associate who sent me the postcard for being rude. (This, apparently, got passed around the office, causing her some embarassment.) She wrote me back, a little disgustedly, and told me that the postcards were cheaper, and that she would keep on sending them.

I wrote her back. "What would you have done if I sent my resume on a postcard?"

They changed their policy.

[mtbat]

I needed a laugh! I wish I were 1/2 as witty and could compose as funny a letter to my bank-

it's USbank-which I'm not sure is a local or a national honestly-or both :shrug: I'll figure it out

Fridai

[kurt_messick]

I wonder if the person then switched banks.

I wonder if it was voluntary or not.

[mtbat]

I got it figured out-I made a formal complaint with the comptroler of currancy this morning-I need to write up a letter and get some paperwork done but if nothing else there is a record of my complaint against them hopefully they get no less than they deserve.

Fridai