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09-22-2006, 11:06 PM
|  | Epinions Members | | Join Date: Oct 2000 Location: Iowa USA
Posts: 4,165
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I hate doing it, but I hate being ignored as a customer even more, especially when I am owed $100.00.
I just had to write a complaint to the online BBB to see if they can get any action from the company as they are ignoring little ole me (joe consumer) and I am tired of it.
Don't you ever get tired of fighting for things?
The places return policy states it will be refunded no problem if we do this, that and the other, which we did and the company was super prompt responding to inquiries about what to do if we did not like part of our order. We jumped through their hoops, now they will not respond to any emails at all.
The return question was answered w/in about 10 - 12 hours max. I have sent an email 9/15, 9/18 & 9/20 with absoultely NOTHING back.
I am sick of these people taking advantage.
Go BBB go. Get my money back for me please.
__________________ Support me as I Walk for a Cure for Juvenile Diabetes Research Foundation (JDRF). You can donate here! JDRF Donation Page Kim J Patience is the companion of wisdom. -Saint Augustine
Kim's links |
09-22-2006, 11:50 PM
|  | Super Blonde | | Join Date: Mar 2001 Location: It's not heaven, it's Iowa
Posts: 23,452
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Yo, Kim. I got one word for you. GEORGE.
Actually, Joan.  She'll get your money back for you.
__________________ C-My Designs has been updated! Check out my new, improved website for incredible jewelry design. SUBSCRIBE TO The Beading Help Web Blog who knows, you just might learn something!!
Take the pledge. Just say no to  |
09-23-2006, 05:47 PM
|  | Hot and Juicy | | Join Date: Nov 2000 Location: off campus
Posts: 45,783
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What Lynn Said.
BBB is good. Joan is great! |
09-23-2006, 09:06 PM
|  | Mom of the Four Men | | Join Date: Sep 2000 Location: Canada, sort of
Posts: 16,938
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Joan eats BBB for breakfast, Kim. I'm just saying.
Oh, and Kim? Never, ever tick Joan off.  |
09-25-2006, 10:13 PM
| | Epinions Members | | Join Date: Oct 2000 Location: Iowa USA
Posts: 4,165
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Yeah, I have heard Joan rocks!
Well, I got a call today from the company advising they apologized for the delay in responding (you think?) and that they have processed through a credit.
The BONEHEADS screwed that up. I had 3 pieces sent to me, kept 1 & returned 2, and only want credit for the 2 itmes.
Now, I have to fight with them to correct their correction. Hopefully, they will have a better response time when I contact them this time!
__________________ Support me as I Walk for a Cure for Juvenile Diabetes Research Foundation (JDRF). You can donate here! JDRF Donation Page Kim J Patience is the companion of wisdom. -Saint Augustine
Kim's links |
09-30-2006, 06:27 PM
|  | Rockin The Suburbs | | Join Date: Oct 2000 Location: Chantilly, VA
Posts: 8,759
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Kim, check your PMs.
Lord, I get strangers to pay us and friends won't even do it for free. ;-) |
09-30-2006, 06:48 PM
|  | Got my hands over my eyes | | Join Date: Jul 2000 Location: Maryland
Posts: 6,499
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Hey, I'd pay, but free is even better.
Dan is still very pleased with the speed and efficiency of Joan's operation. I think I need to send him another link so he can thank her personally, though.
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Judy | |
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When Poe ain't happy, ain't nobody happy.
