7/10/05
Co-worker: "MJ, we want you to do the data analysis for the quarterly report. Call the guy who does it for us now. Oh yeah, it's due to the state 7/20, but don't worry, we always turn it in late."
MJ calls "guy who does it for us now." He can't meet with MJ until 7/14.
7/14/05
MJ meets with guy. He shows her what queries he runs in the Access database to get the data and aggregates/analyzes the data in SPSS.
7/18/05
MJ discovers that she does not have SPSS and that the copy of the database she has does not have the queries. She starts work from scratch, dumping the data in Excel to do the aggregate analysis. She also has many meetings, including three out of the city, and three other projects with tight deadlines, so this report is low priority.
7/25/05
CW: "So where's my report already???"
7/27/05
MJ finishes the report and leaves on CW's desk.
7/28/05
MJ: "CW, did you read the report?"
CW: "I love it! The format is wonderful!"
MJ: "Ah... OK. But did you look at the data?"
CW: "I'm sure it's fine!"
MJ: "I'm on vacation next week. Please read the report and check it."
CW: "I'm sure it's fine!"
(later)
CW: "The report is terrific, thank you!"
MJ happily goes on vacation 7/29-8/7/05.
8/9/05
CW (in an email CC'ed to five people in the organization, including boss): "MJ, that report, you left two items out! You need to fix this! This report is overdue!!!!"
I might add that one of the two items I "left out" was something I'd checked on with CW's assistant who TOLD me to take it out, and the second was one the data wouldn't have picked up because the start date was outside the report's time period parameters.