We just had our first event that involved vendors setting up booths and/or making presentations to our members, and my boss wants to know if the vendors were happy. On the one hand, we want happy vendors so we can keep/attract high-quality vendors whose products could be useful to our agencies; on the other hand, vendors can be demanding and can give our members hard sells and the like... so perhaps they should be content that they got exposure to our members in the first place.

Has anyone had experience with being a vendor who bought a booth for an event? Did the event sponsors ask you what you thought of the whole thing? what kinds of questions did they ask? Or has anyone had an event where they later sought vendor feedback? what did you ask? what did you NOT ask?

Absolutely yes.

I used to do the booth set-up, etc. for a large corporation that shall remain nameless but rhymes with ho crack.

Usually questions were about facilities... were table sizes adequate, did we have enough electical outlets, garbage cans... was the floor set up in a good way to maximize traffic to the booth, was there good communication with event organizers, staff to help us fix problems, etc. and then asking for suggestions on how they could improve.

OK, so now I can't concentrate on designing the form because I'm trying to think of what rhymes with ho crack.

no back
so black
go track
doe smack
toe pack...

Oh, good, I'm glad I'm not the only one focusing on the rhyme

Lo Jack?

*sigh* Large corporation. Think about where I live. There are only like three companies here according to the newspapers.

Well, at least I came up with and actual company name.

[SPOILER]Kodak[/SPOILER]


I have the dubious honor of being in charge of major trade shows. The typical feedback questions are pretty much as pippa describes.

But with all the friggin paperwork involved in trade show planning and set up the last thing I want to do afterwards is more paperwork.

I never fill out the feedback form. If something has gone wrong they've already heard from me.

Oh! Or it could be Pro-Fac if it weren't for that "large" stipulation.

I missed finding it because that's the second name in it's official name.

I thought it had to be two words. 'oh:

Sara, as a person who is paid to aggregate and analyze the data from feedback forms, I would be very upset with you for not filling yours out! :angry: